Privacy Policy for Solunah Bridal

Effective Date: 26/09/2025

This Privacy Policy describes how Solunah Bridals ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from [Your Website Address, e.g., www.solunahbridals.com] (the "Site").

1. Information We Collect

We collect various types of information to provide our services and manage our business operations.

A. Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Make a purchase or place an order (Name, billing address, shipping address, payment information, email address, phone number).

  • Schedule an appointment or consultation (Name, contact information, appointment details).

  • Sign up for our email newsletter or marketing communications (Email address).

  • Contact us for customer service or inquiries (Name, email address, content of your message).

B. Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activity. This may include:

  • Device Information: IP address, web browser type, time zone, and some cookies installed on your device.

  • Usage Information: Pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

We use technologies like Cookies (small data files placed on your device) and similar tracking methods to collect this information. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Orders and Services: To process your transactions, manage appointments, prepare and ship your bridal products, and provide you with invoices and order confirmations.

  • Communication: To communicate with you about your orders, appointments, customer inquiries, and to send marketing and promotional messages if you have opted in.

  • Site Improvement: To screen our orders for potential risk or fraud, and to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).

  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We share information with service providers who perform functions on our behalf, such as:

    • Payment processors (to securely handle payments).

    • Shipping carriers (to deliver your orders).

    • Website hosting and management services.

    • Email marketing providers (to send you newsletters).

  • Legal Compliance and Protection: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order or book an appointment through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

5. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Effective Date."

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.